In this quick read, we explore goal setting to lift employee performance and how you can set goals with YakTrak to get the most of your employee coaching. […]
Setting goals at work
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6 strategies to boost employee engagement
We share our favourite strategies for improving employee engagement to help you reduce absenteeism while lifting motivation, innovation and productivity. […]
The GROW coaching model: A helpful tool
Everyone’s approach to coaching may be different and everyone who is being coached has different needs. Using a framework like the GROW model can provide a structure to coaching sessions that can help both the coach and the person being coached achieve their objectives. […]
Back to basics: What is an employee development program?
Employee development programs and plans are the staples of many learning and development programs. In this blog we take a look at what they are and how they can help to transform your workforce. […]
Organisational culture: Building a thriving workplace
Organisational culture works in the background driving decision-making, employee engagement and, ultimately, how competitive your business is. Discover the key aspects of successful organisational cultures and pick up tips you can implement today. […]
The power of leadership coaching
Supporting your senior leaders through leadership coaching can help them reach greater levels of performance. We take a look at what leadership coaching involves and give you tips to get you started. […]
Maximising potential with effective sales coaching strategies
Read how sales coaching differs from traditional training and how it can lead to improved sales performance. […]
Mastering essential coaching skills for managers
Looking to increase productivity? Want to build a culture of continuous improvement? Employee coaching drives capability improvements through learning that can be practised on the job. Our guide to the essential skills every manager needs to coach effectively will give you coaching strategies you can start today. […]
Optimising your operating cadence for employee development success
In our latest blog we dive into operating cadence for development. YakTrak COO and co-founder Brad Thomas explains why an operating cadence for employee development is critical to unlocking performance success and we look at how to overcome challenges in setting one up. […]
What is average handle time (AHT)?
In this quick read we take a look at average handle time (AHT) and how you can reduce it and keep customers happy with coaching. […]