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If you wait until there is another case study in your industry, you will be too late.
Seth Godin
Case Studies
Hesta needed to identify the skills and behaviours that could improve customer conversations and increase company performance.
EnergyAustralia partnered with YakTrak and GRIST Consulting to embed a leadership and conversation framework across its frontline teams.
When Bupa partnered with YakTrak they were looking for software to support their new leadership coaching program. YakTrak measured the quality and quantity of the coaching the frontline sales staff received.
Origin Energy had implemented a sales leadership and cultural change workshop across their Retail and Contact Centre business and were looking for a solution to take them to the next level.
Shifting culture in an organisation isn’t easy. When Bankwest prioritised moving from measuring outputs to a behavioural approach, they called on YakTrak for support.
