Platform
Turn agreed standards into daily execution at scale
YakTrak’s performance enablement platform is built for organisations that know the behaviours they want to see from leaders and teams. Its role is simple and practical: integrate capability development into the flow of work so the desired behaviours become embedded.
We create faster, smarter pathways from agreed standards to real performance.
We will help you
Make “good” usable at scale
— without adding admin.
Make it observable
— translate standards into clear, repeatable criteria teams can apply.
Make it consistent
— keep leaders calibrated so assessment doesn’t drift team to team.
Make it coachable
— a simple structure and prompts that support a weekly cadence.
Make it stick
— actions agreed, owned and tracked so follow-through doesn’t rely on memory.
Make it measurable
— visibility of coaching activity, completion and application across teams.
Make it defensible
— audit trails and controls that link activity to outcomes in regulated environments.
Why execution matters
If any of this feels familiar:
- “We know what good looks like. We just can’t apply it consistently.”
- Leaders aren’t consistently calibrated on what good looks like in practice
- Behavioural assessment becomes subjective and uneven
- The quality and quantity of coaching varies by leader and drops when operational pressure rises
- Development activity gets crowded out by day-to-day delivery
The result is familiar: standards exist and training is completed, but behaviour doesn’t shift at the pace required.
“Everyone was up and running on YakTrak really quickly and they could learn it themselves. YakTrak is very intuitive. The feedback was overwhelming compared to other software we have had, it was a hands down winner.”
Leisl Banfield, Business Improvement Manager, Bankwest
Platform details
Want the specifics before you take the next step? Here’s the detail you’ll want for comparison, internal conversations and approvals.
How the platform helps
Choose the area that best matches your current priority. Each is part of the same performance enablement system — turning agreed standards into daily execution, and making progress visible.
Implementation & customer success
Implementation is where your standards become consistent practice. We help you get leaders calibrated fast, embed a coaching cadence they can sustain, and keep development running when operational pressure rises. Customer success then keeps adoption strong so YakTrak stays part of the week, not an extra task.
Leadership & coaching systems
You’ve got leaders. You’ve got intent. The challenge is making coaching consistent when the week gets noisy. YakTrak platform helps you run leadership and coaching as a repeatable system, so expectations stay clear, coaching happens on cadence, and improvement is visible across teams and sites.
Performance enablement platform
Performance enablement is what happens between the reviews. YakTrak helps you turn goals into coachable behaviours, embed development into weekly operations, and keep progress visible without adding admin. This is the practical view of how a platform makes performance support consistent and measurable.
Behaviour change at scale
Dashboards tell you what moved. They rarely tell you what to coach tomorrow. YakTrak helps you translate targets like AHT and FCR into clear micro-behaviours, embed them into an operating rhythm, and track action completion so change holds under pressure.
Behavioural analytics & measurement
More reporting does not always create more clarity. YakTrak measures the micro-behaviours and coaching habits that sit underneath your scorecard, then links them back to performance over time. You can diagnose what is really happening, prioritise coaching, and track whether behaviour is shifting across teams.
Results you can expect
Teams typically feel value early because visibility reduces noise fast: leaders stay calibrated, coaching becomes more consistent, and action completion becomes easier to sustain — even when pressure rises.
116%
increase in membership referrals
Hesta
13%
increase in employee engagement
Energy Australia
73%
increase in quality of coaching interactions
Bupa
14%
increase in quality of customer interactions
Hesta
Do you need consulting, platform, or both?
Start with Platform if “good” is defined and you need execution, visibility and evidence at scale.
Start with Consulting if “good” isn’t clearly defined yet, leaders aren’t aligned, or the rhythm is missing.
Choose both if you’re rolling out across teams/sites and want the shortest path to consistent performance.
Frequently asked questions
Got questions? These FAQs explain what YakTrak is, how it fits, and the outcomes to expect so you can choose the right pathway with confidence.
Next steps
See what changes when behaviour becomes operational.
Book a demo to explore how the YakTrak platform helps leaders assess behaviour consistently, protect coaching time and lift performance outcomes.