Accessibility
You should be able to use YakTrak with ease. This page shows how we support an inclusive, accessible experience for you, and how to request our full accessibility statement or report an issue.
Your experience, first
- Clear, consistent interfaces designed for real-world use.
- Keyboard-friendly navigation and focus states.
- Text alternatives for key UI elements and visuals.
- Meaningful headings, labels and error messages.
- Adjustable timeouts for longer tasks where feasible.
Standards we align to
- We work toward WCAG 2.2 AA and apply usability heuristics that reduce cognitive load.
- New features include accessibility checks in design, build and QA.
- Continuous improvements are prioritised from user feedback and audits.
Compatibility and support
- Modern browsers on desktop and mobile are supported.
- Screen reader testing is included for common assistive tech.
- Colour contrast and scalable type support readable layouts.
Responsible data and AI (in brief)
- Data collection is minimised and used only to deliver the service that benefits you.
- YakTrak-powered AI follows the same access, encryption and privacy controls as the rest of the platform.
- AI features are transparent and support coaching outcomes; human oversight remains in place.
Tell us what you need
- You can request reasonable adjustments (e.g., alternate formats, longer session times).
- You can report issues and track resolution with our team.
Frequently asked questions
Got questions? These FAQs explain what YakTrak is, how it fits, and the outcomes to expect so you can choose the right pathway with confidence.
Yes. We are continuously improving in line with accessibility and usability best practice to support diverse user needs.
Use the form in the link below or email us with details of the page, task and assistive tech you're using. We'll confirm receipt and next steps.
Yes. You can request the latest statement covering scope, known limitations and planned improvements.
AI is used for approved purposes only, with human review. The same security, privacy and access controls apply.
Next steps
Now that you’ve reviewed the key policies, the next step is to explore fit, clarify anything still outstanding, or share this with the people involved in the decision.